Terms of service

9inetySeven Cosmetics Terms of Service

Effective Date: 01/11/2025

Welcome to 9inetySeven Cosmetics. By accessing our website, purchasing our products, or using our services, you agree to be bound by the following Terms of Service. Please read them carefully before use.

1. General Information

  • These Terms of Service govern your use of the website operated by 9inetySeven Cosmetics (“we,” “us,” or “our”).

  • By using our site or purchasing from us, you agree to these Terms and our Privacy Policy.

  • We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the site constitutes acceptance of those changes.

2. Product Information & Disclaimer

  • We strive to ensure all product descriptions, images, and pricing are accurate; however, slight variations may occur.

  • All products are for external use only.

  • Customers are responsible for reviewing ingredient lists and ensuring they are not allergic to any ingredients prior to use.

  • We strongly recommend performing a patch test before full application.

By purchasing and using our products, you acknowledge and agree that 9inetySeven Cosmetics is not liable for any allergic reactions, skin sensitivities, misuse, or adverse effects.

3. Limitation of Liability (Product Use & Misuse)

  • 9inetySeven Cosmetics shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

    • Misuse or improper application of products

    • Failure to follow product instructions or warnings

    • Allergic reactions or skin sensitivities

  • Use of our products is at your own risk.

4. Pricing & Payment

  • All prices are listed in USD and are subject to change without notice.

  • Payments are processed securely through third-party payment providers. We do not store your payment information.

Fraud & Chargebacks:

  • By completing a purchase, you agree not to initiate a chargeback or payment dispute without first contacting us to resolve the issue.

  • Any fraudulent disputes or chargebacks may result in:

    • Order cancellation

    • Permanent banning from future purchases

    • Legal action if deemed necessary

5. Order Acceptance & Cancellation

  • We reserve the right to refuse, limit, or cancel any order at our sole discretion, including suspected fraud or unauthorized activity.

  • If an order is canceled after payment, a refund will be issued to the original payment method.

6. Shipping & Delivery

  • All orders are subject to our Shipping Policy. Delivery times are estimates and are not guaranteed.

  • Once an order has been shipped, we are not responsible for delays, lost, or stolen packages caused by the carrier.

  • Orders marked as “delivered” by the shipping carrier are considered successfully delivered and fulfilled.

  • Customers are responsible for providing accurate shipping information.

7. Returns, Refunds & Final Sale Policy

  • Due to sanitation and safety concerns, all sales are final.

  • We do not accept returns, exchanges, or refunds due to the risk of product tampering or contamination.

  • Shipping costs are non-refundable.

  • We do not issue refunds for:

    • Items marked as delivered

    • Customer dissatisfaction or preference

    • Claims that items are “not as described”

  • If you receive a damaged or incorrect item, you must contact us within 7 days of delivery with proof (photos). If approved, a replacement will be issued.

8. User Responsibilities

  • You agree to use our website lawfully and not engage in fraudulent, abusive, or harmful behavior.

  • Any misuse of our website, services, or policies may result in account termination or legal action.

9. Intellectual Property

  • All content on this site (including branding, product names, images, and designs) is the property of 9inetySeven Cosmetics.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of the State of Maryland, United States.

  • Any disputes shall be resolved in the appropriate courts of that jurisdiction.

11. Contact Information

For questions regarding these Terms, please contact:
contact@9inetyseven.com

Agreement

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.